Frequently asked questions
What is StudyBuddy?
StudyBuddy is an AI-powered educational tool that helps you learn faster by generating summaries, quizzes, and explanations from your documents.
Do I need to pay to use StudyBuddy?
No, there is a free plan. We also offer premium features through a paid subscription.
How is my data stored?
We store data securely on trusted servers and use encryption where appropriate.
Can I delete my account and data?
Yes. Contact us at support@studybuddy.cc and we will delete your account and associated data in accordance with our Privacy Policy.
Does StudyBuddy sell my personal information?
No. We never sell your data to third parties.
Which devices can I use StudyBuddy on?
Currently, StudyBuddy is available via web browser on desktop and mobile.
Is my uploaded content private?
Yes. Uploaded files are processed only to provide the service and are not shared publicly.
What types of files can I upload?
You can upload common document formats such as PDF, DOCX, PPTX, and TXT. We recommend using clear, readable text for the best AI results.
Are there any limits on file size or usage?
Yes. Free plan users have smaller file size limits and a limited number of daily document processes. Premium plans allow larger files and more daily requests.
How accurate are AI-generated summaries and quizzes?
Our AI is designed to provide high-quality learning materials, but results may vary depending on document clarity. Always verify important information.
Can I share the study materials I generate?
Yes, for personal and educational purposes. Redistribution for commercial purposes requires prior written consent.
How do I upgrade to a paid plan?
You can upgrade from your account dashboard by selecting a subscription and entering your payment details.
How do I cancel my subscription?
You can cancel anytime from your account dashboard. Your subscription will remain active until the end of the billing period.
What payment methods are accepted?
We accept major credit/debit cards and other methods depending on your region.
Can I request a refund?
We do not generally offer refunds, except where required by law. Please contact us for special cases.
How does StudyBuddy protect my privacy?
We use encryption, secure servers, and strict internal policies to protect your personal information and uploaded files.
Can educators or institutions use StudyBuddy?
Yes. We offer plans suitable for individual students, educators, and institutions.
Does StudyBuddy work in languages other than English?
Yes, but accuracy may vary depending on the language and document quality.
How often do you update StudyBuddy?
We release new features and improvements regularly to enhance performance and accuracy.
How can I contact support?
Email us at support@studybuddy.cc and we’ll respond as soon as possible.